Frequently Asked Questions
Everything you need to know about our linen garments, shipping, and returns.
What makes Linennaive's linen unique?
We use 100% premium flax sourced from Europe, specifically processed to achieve a soft, vintage feel. Our garments are designed to be breathable, durable, and improve in texture with every wash.
How long does shipping take?
Orders are typically processed within 3-5 business days. Standard international shipping usually takes 7-15 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How do I choose the right size?
Each product page features a detailed size guide. Since linen is a non-stretch fabric, we recommend checking your measurements against our chart or contacting our support team for personalized fit advice.
Does linen require special care?
We recommend machine washing on a gentle cycle with cold water and a mild detergent. For best results, air dry your garments and iron while slightly damp to remove wrinkles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and seamless checkout experience.
